✉ Introduction →

24-Hour Customer Service Window →

On this page you learn what a customer service window is in detail.

A List of Approvable Message Templates →

On this page your learn about various situations in a customer's journey that are suitable for sending them a message template and a list of templates that are tested and approved by WhatsApp.

Benefits →

Between WhatsApp Cloud API and WhatsApp Business API →

On this page, you'll learn how to migrate a phone number between WhatsApp Business API and WhatsApp Cloud API.

Call-to-Action WhatsApp Button on Your FB Page →

Click-to-WhatsApp Ads on Facebook →

Conversations →

On this page you'll learn what a conversation is, the types of conversations and how they're charged.

Cost →

On this page, you'll learn about the three main costs you must bear to use the WhatsApp Business Platform for customer communications.

Difference Between Conversation & Customer Service Window →

Facebook Business Account →

On this page, you learn how to create a Facebook Business Account, when you need to verify your Facebook Business Account and how to verify it.

Getting Your Templates Approved →

Interactive Message Templates →

On this page you learn about the two types of interactive message templates.

Interactive Messages →

On this page you learn what interactive messages are, their use cases and how other businesses are using them.

Introduction →

On this page, you learn general information about the WhatsApp Business Platform, what it is, how to access it, how much it costs to use it.

Introduction →

Messaging & Message Types →

In this chapter, we discuss the categories and types of messages that WhatsApp supports and important information on messaging.

Messaging Limits & Quality Rating →

On this page, you learn about tier-based messaging limits, quality rating and phone number status.

Migrate Between WhatsApp Products →

Official Business Account (OBA) and Green Tick →

Opt-in and Opt-Out →

On this page, you learn what opt-in is and how to collect it, and its best practices.

Submitting Your Templates →

WhatsApp Business Account (WABA) →

WhatsApp Business API vs. WhatsApp Cloud API →

WhatsApp Display Name →

On this page, you learn when you need to get your display name approved, how to ensure it gets approved and how to change it.

WhatsApp Mobile Apps to WhatsApp Business API →

On this page, you'll learn how to migrate a phone number from WhatsApp mobile apps (Messenger App or Business App) to WhatsApp Business API.

WhatsApp Mobile Apps to WhatsApp Cloud API →

On this page, you'll learn how to migrate a phone number from WhatsApp mobile apps (Messenger App or Business App) to WhatsApp Cloud API.