🔊 Broadcast

On this page, you learn how to broadcast a message to your customers.

You must create a broadcast list to broadcast a message to people. Each list can have up to 256 contacts in it. If you’d like to message more people, you must create more lists.

Only people who have your number saved on their phones will receive your message.

Create a Broadcast List

Under chats, click on the three dots Three dots. at the top right corner. Select New Broadcast.

WhatsApp Business app menu.

Select the contacts you’d like to broadcast to. Press the tick buttun at the bottom right corner.

Selecting contacts for a WhatsApp Broadcast list.

Type the message you’d like to send and press send.

WhatsApp message created for a broadcast.

That’s it. Your message is sent to the contacts in the list.

WhatsApp message sent in a broadcast.

Edit Your Broadcast List

You can create a name for your broadcast list, add or remove recipients and tag your list to keep your inbox organized.

Create a Name for Your Broadcast List

After you create the list, go to the chat. Select the three dots Three dots. at the top right corner. Select Broadcast List Info.

WhatsApp Broadcast List Info.

Select the three dots Three dots. at the top right corner. Choose Change broadcast list name.

Changing WhatsApp broadcast list name.

Type your desired name for the list. Press OK. The name is changed.

Naming a WhatsApp broadcast list.

Tag Your Broadcast List

In your broadcast chat, press the three dots Three dots. at the top right corner. Select Label broadcast list.

Label broadcast list

Select your desired label from the list or create a new label. In this case we select one from the list we had already created. Press Save.

Selecting a label from a list.

In your chats, you can see the label tag of the broadcast list.

WhatsApp broadcast list label tag.