Selecting the right tool to manage WhatsApp communications can be challenging. While many options are available, it’s crucial to find a solution that aligns with your business needs & values reliability, human care and principled operations.

Rasayel offers a straightforward, modern, and focused solution for B2B sales teams that sell over WhatsApp. It is ideal for large companies that need deep CRM integrations and team features.

As we look at the choices for WhatsApp communication platforms, we’ll compare Rasayel with its competitors. Through this comparison, we want to help you decide if Rasayel is the right solution for your business or if you might find a better fit with another platform.

We will provide you with clear, concise information so you can make an informed decision that aligns with your business objectives and communication strategies.

What is Rasayel? #

Rasayel is a shared team inbox for WhatsApp, specifically designed to help sales teams of B2B software companies manage WhatsApp communications efficiently. It allows multiple team members to run their entire sales funnel in one place.

With Rasayel, you can send WhatsApp messages, voice notes, documents, photos & videos. It includes collaborative tools such as private notes, filters, views, saved replies, tags, roles & permissions, teams, and assignments.

Additionally, you can use integrated AI to summarize chats and generate responses. You can also integrate Rasayel with your CRM and other tools to streamline your workflows and improve productivity.

Below are some of the functionalities Rasayel offer:

1. WhatsApp Chatbot #

With Rasayel, you can create smart a chatbot that generate leads, augment support, and drive new revenue inside WhatsApp. In minutes. Without coding. The chatbots can include buttons, lists, media, forms, and personalized messages for each customer, improving the user experience.

Additionally, Rasayel’s chatbot can qualify and direct customers to the right team member and make HTTP requests to any external REST or GraphQL API for uninterrupted integrations.

2. Workflow Automation #

Rasayel offers robust workflow automation features that help accelerate your sales. You can manage team permissions, giving you full control over who can access and interact with customer data. Automate team assignments based on specific conditions or use a round-robin system to evenly distribute tasks among team members, ensuring efficient workload management.

Additionally, Rasayel’s API allows you to integrate WhatsApp seamlessly into your existing tech stack. This integration enables you to enhance your workflows, connecting WhatsApp communications with your other tools and systems for a cohesive and efficient operation.

3. WhatsApp Bulk Messaging #

When you run a WhatsApp campaign you can enjoy an average of 98% open rate. With bulk messaging, you can effortlessly stay in touch with thousands of customers. With the help of AI, you can create and submit WhatsApp templates in mere seconds. The AI optimizes your templates to maximize their chances of approval, ensuring a smooth and efficient process.

Segmented campaigns reduce costs and increase conversions, which in return improve your ROI. Managing WhatsApp interactions with customers is easy with Rasayel. You can assign agents to conversations to create ownership and transparency while keeping every conversation in one shared inbox.

4. Deep CRM Integration #

With Rasayel’s WhatsApp integration for HubSpot and Pipedrive, you can manage workloads, trigger workflows with precision, and track progress. Rasayel’s HubSpot integration for WhatsApp automatically logs sales engagements in real-time on HubSpot contact pages. This eliminates the need for manual recording and allows sales managers to extract both high-level and low-level analytics on their team performance.

These integrations ensure you can handle high volumes of customer interactions and manage your sales pipeline effectively.

5. Developer APIs & Webhooks #

For those who need more advanced capabilities, Rasayel offers powerful developer APIs and webhooks. These tools provide the flexibility to build custom solutions that meet your specific requirements.

With Rasayel’s APIs and webhooks, you can integrate or automate any workflow and connect with any platform of your choice, giving you the flexibility to meet your specific needs.

Who is Rasayel For? #

Rasayel is the best fit for you if you run a software company and manage a sales team of 10 up to 100 members focused on B2B sales over WhatsApp. If you’re trying to navigate the complexities of WhatsApp communication—whether it’s scaling up your operations or organizing countless customer interactions—Rasayel can help you. It allows you to manage the full spectrum of customer engagement, from the initial contact to ongoing support.

Why Use Rasayel to Sell on WhatsApp? #

Rasayel can improve how you interact with customers on WhatsApp. Here are the standout features and values that Rasayel brings to the table:

1. Centralized WhatsApp Management: You can manage all customer interactions in one place, ensuring no message goes unnoticed. This means your agents can collaborate, the most appropriate agent can be manually or automatically assigned to a conversation & every person in your team has the full context of each customer’s journey.

2. Advanced Automation Tools: You can create an unlimited number of chatbots without coding. Rasayel’s WhatsApp integration for HubSpot allows you to create automated workflows with precision.

3. AI-Powered Assistance: You can use AI for smarter responses to ensure your communication is professional and resonates with your customers’ needs.

4. Deep Integration with CRM: Rasayel integrates with HubSpot & Pipedrive - 2 of the most commonly used CRMs by B2B companies. Additionally, Rasayel’s robust APIs allow you to create your own custom integrations.

5. Targeted Campaigns: You can improve engagement & conversion rates with personalized promotional messages to different customer segments.

6. Actionable Insights: You get valuable insights with detailed analytics on customer interactions, campaign results, agent performance, and more.

With these features and benefits in mind, let’s explore the top 5 Rasayel alternatives to help you find the best fit for your business needs.

Rasayel Alternative #1: Respond.io #

For businesses exploring communication solutions beyond Rasayel, particularly those emphasizing omnichannel capabilities including WhatsApp, Respond.io presents a viable alternative. It’s designed to bring multiple messaging platforms under one roof.

Key Features #

• Omnichannel support integrating platforms like Instagram, Facebook & WhatsApp.
• AI Agent
• Integration with eCommerce platforms

Respond.io Strengths & Limitations #

When evaluating the Growth plan, it is essential to consider both its strengths and limitations.

Respond.io Pricing Model #

Respond.io’s pricing is based on team size, with specific plans limiting the number of contacts, workflows, and AI support available. It offers scalability but introduces certain restrictions that could impact larger teams or those heavily reliant on AI.

Respond.io’s pricing plans are based on the number of monthly active contacts (MACs), the number of unique contacts a business interacts with (either send or receive a message) monthly. Extra MACs incur extra charges. All of Respond.io’s plans include 5 team members. Adding members incurs additional charges. In other words, scaling your business and teams can be quite costly.

Basic Feature Comparison #

Rasayel or Respond.io: Which is right for you? #

Choose Respond.io if your strategy involves multiple communication channels beyond WhatsApp, such as Instagram, Facebook, and others. It’s suitable for large teams that need a robust omnichannel platform with eCommerce integration capabilities. Respond.io serves well to businesses that need a broad online presence and do not require extensive AI and workflow customization.

Choose Rasayel if your business relies heavily on WhatsApp for sales, and you need to create complex workflows and deep integrations. It offers unlimited chatbot automations with unlimited triggers, HTTP request & WhatsApp Flows (forms) for a range of sales use cases such as lead gen forms and more. Rasayel offers simple pricing based on the number of team members only. As your business scales and more customers contact you, your pricing remains the same.

Rasayel Alternative #2: Wati #

Wati has made its mark by enabling effective customer communication on WhatsApp, particularly with automation tools that serve a broad audience. If you’re looking for a robust WhatsApp engagement platform, emphasizing marketing and e-commerce, Wati might be a good fit for your business.

Key Features #

• Automation & Workflows
• E-commerce-friendly tools like product catalogs & custom notifications.

WATI Strengths & Limitations #

Here’s where Wati stands out and where it might fall short:

WATI Pricing Model #

Wati has a conversation-based pricing model, potentially adding costs depending on the volume of messages or chatbot sessions, whereas Rasayel offers simple, user-based pricing without limits on messaging or chatbot interactions.

Basic Feature Comparison #

Rasayel or Wati: Which is the best fit for you? #

If your priority is sales over WhatsApp, Rasayel is the way to go. With Rasayel, you get unlimited chatbot automation, with unlimited triggers & support for WhatsApp Flows at no extra charge.

You can enjoy deep integrations with HubSpot, Pipedrive & Salesforce. Rasayel’s simple pricing model lets you forecast your costs as your business grows and needs more chatbot automation at no extra cost.

Choose Wati if your business centers on marketing and e-commerce activities. It’s a good fit for marketing agencies or SMBs that need straightforward product catalog functionality. Wati is also a good fit if you require specific native integrations with platforms like Klaviyo, Zoho, WooCommerce & Pabbly Connect.

Rasayel Alternative #3: Trengo #

Trengo is for businesses that support customers through email, social media & chat apps all in one place. It puts all these conversations into one inbox.

Rasayel is different. It’s focused on making sales better just through WhatsApp. Trengo is about managing many channels at once. Rasayel is about being really good at one: Sales over WhatsApp.

Key Features #

• Multichannel inbox that includes emails, social messaging, and live chat.
• Collaboration tools for team efficiency.
• Supports eCommerce functions for sales activities.

Trengo Strengths & Limitations #

Let’s explore the key advantages and disadvantages of Trengo’s Boost Plan to help you determine if it fits your business needs.

Pricing Model #

Trengo pricing structure is tiered, based on the number of conversations a business has, with set limits on messaging volumes. Adding a chatbot feature to the service incurs an extra fee, which can significantly raise the overall monthly subscription cost. Additionally, the chatbot builder in Trengo is difficult to navigate and lacks intuitive design, making it challenging for users to set up and customize their chatbots effectively.

Basic Feature Comparison #

Rasayel or Trengo: What’s the best fit for you? #

Choose Rasayel if WhatsApp is the central channel for your sales needs. It’s specifically designed to tap into the WhatsApp Business API, offering tools that are both easy to use and tailored for WhatsApp. If your business demands continuous communication without limits, Rasayel’s unlimited messaging and robust CRM integrations make it an excellent choice for companies focused on improving their sales processes and customer interactions directly through WhatsApp.

Go for Trengo if your business requires managing customer interactions across multiple platforms, including email, live chat, and social media. Trengo is well-suited for organizations that need a broad-reaching communication strategy and value having an integrated system to streamline their customer support across various channels. If comprehensive support workflows that cover more than just WhatsApp are crucial for your operations, Trengo offers the versatility needed to keep all customer communications in check.

Rasayel Alternative #4: SleekFlow #

For businesses seeking a robust messaging platform that integrates multiple communication channels, Sleekflow offers a comprehensive solution. It combines customer engagement and sales automation, supporting several messaging platforms beyond WhatsApp.

Key Features #

• Omnichannel messaging platform integrating WhatsApp, Facebook Messenger, Instagram, and more.
• Advanced sales and marketing automation tools.
• Detailed customer journey analytics and insights.
• Seamless integration with CRM and eCommerce platforms.

SleekFlow Strengths & Limitations #

These are some of the main strengths and weaknesses of SleekFlow’s Premium Plan:

SleekFlow Pricing Model #

Sleekflow’s pricing structure can become expensive for businesses that require extensive integrations. For example, the premium plan costs $299 per month for five users, with an additional $200 for HubSpot integration.

Basic Feature Comparison #

Rasayel or SleekFlow: Which is right for you? #

Choose Rasayel if your primary focus is on using WhatsApp for B2B sales. Rasayel allows you to create chatbots with unlimited triggers and conditions, HTTP requests, and WhatsApp Flows at no extra charge. It integrates with HubSpot and Pipedrive, providing an efficient solution for managing sales over WhatsApp. Rasayel’s simple pricing model is user-based, allowing for predictable costs as your business grows.

Select SleekFlow if you require an omnichannel messaging platform that supports multiple communication channels, including Facebook Messenger, Instagram, and more. SleekFlow is well-suited for businesses with a strong emphasis on marketing and e-commerce activities. However, be prepared for potentially higher costs if you need extensive integrations and additional features.

Rasayel Alternative #5: Bird (formerly: MessageBird) #

MessageBird is designed to support marketing and customer service with multiple messaging channels like SMS, Email & WhatsApp.

MessageBird Strengths & Limitations #

Here’s an overview of the main advantages & disadvantages of MessageBird’s Contact-Based Plan:

Key Features #

• Supports SMS, Email & WhatsApp.
• Native integrations with eCommerce platforms such as Shopify, WooCommerce & Magento.
• Detailed Analytics & reporting tools.
• Extensive API Support for custom integrations.

MessageBird Strengths & Limitations #

These are some of the main strengths and weaknesses of MessageBird’s Premium Plan:

Pricing Model #

MessageBird has a complex pricing structure, including per-message charges and additional fees for automation and support. This can make it difficult for businesses to estimate and track their costs. Support charges start at $500 per month.

Basic Feature Comparison #

Rasayel or MessageBird: Which is right for you? #

Choose Rasayel if WhatsApp is your primary sales channel. Rasayel charges only based on the number of users, with no extra fees for messages, conversations, bot flows, API calls, or support. This differs from MessageBird’s per-message charges, which are harder to track. Rasayel provides detailed, no-programming-needed internal reports on metrics like inbound messages, customer waiting time, and resolution time.

Rasayel also records all WhatsApp messages and activities in real-time on CRMs like HubSpot and Pipedrive, giving sales agents full context without switching apps. Managers can make data-driven decisions based on comprehensive communication data. Rasayel supports WhatsApp flows, enabling custom forms like lead generation directly within WhatsApp and streamlining the process.

Choose MessageBird if your strategy involves multiple messaging channels like SMS, email, and WhatsApp. It’s ideal for businesses needing a robust platform with native integrations with eCommerce platforms like Shopify, WooCommerce, and Magento. MessageBird offers extensive API support for custom integrations and multilingual communication workflows. However, expect a complex pricing structure with charges per message and additional fees for automation and support.

Which Rasayel Alternative is Best for Your Business? #

Choosing the right WhatsApp communication platform depends on your specific needs and goals. Here’s a quick comparison of the top alternatives to help you decide which one might be the best fit for your business.

Why Choose Rasayel? #

Rasayel is designed to grow your business, allowing you to add team members without hassle. It offers advanced automation, deep CRM integration, and detailed analytics to help you manage and optimize customer interactions effectively. With straightforward, user-based pricing and no hidden charges, Rasayel simplifies your budgeting. Plus, dedicated and responsive customer support ensures you get the most out of the platform.

Many businesses have seen significant benefits with Rasayel, such as improved sales processes through detailed analytics and CRM integration, and improved customer engagement via automation tools. Others have streamlined their operations by consolidating customer interactions in one place, while some have boosted productivity using effective automation and integration features.

Here’s what customers say about Rasayel:

Choose Rasayel if You… #

• Need to manage a growing sales team using WhatsApp.
• Want a platform with advanced automation tools and flexible bot flows.
• Require deep CRM integration with HubSpot or Pipedrive.
• Prefer simple, user-based pricing with no hidden fees.
• Value dedicated customer support and reliable platform performance.

About the author

Mohamed Elbadwihi

Mohamed has a background in digital enterprise strategy and software engineering. When he’s not staring at his computer screen, he can be found staring at the night sky somewhere in Alberta, Canada. He enjoys reading, and writing about the things he reads.

@Mohamed Elbadwihi on LinkedIn